jad baj Privacy Policy

1 Introduction and Applicability

jad baj is an online gaming and betting platform that provides services to Bangladeshi users. This privacy policy ("Policy") describes what information we collect about you when you use our website, app, or any related services, how we use that information, and how we keep it secure.

This policy applies to the website https://jad-baj.cam and all related services. By registering on, using, or accessing our platform in any way, you are considered to have accepted the terms of this privacy policy. This policy should be read together with our Terms and Conditions, as both documents together form the complete framework governing use of our services.

In this policy, "we", "our", and "jad baj" refer to the organisation that operates this platform. "You" or "user" refers to any person, registered or unregistered, who uses our platform.

2 Types and Methods of Data Collection

jad baj collects user information in several ways. The types of information collected and the methods of collection are described in detail below.

2.1 Information You Provide Directly

When you register on our platform or use our services, you voluntarily provide the following information:

• Full name, date of birth, and national ID number (for identity verification)
• Email address and mobile number
• Financial information: bKash, Nagad, Rocket, Upay, or bank account details (for transactions)
• Username and password
• Records of your conversations with the support team

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• Device information: IP address, browser type and version, operating system
• Usage patterns: login times, pages visited, click history
• Gaming activity: betting history, win/loss records, preferred games
• Financial transaction records: deposit and withdrawal history

2.3 Information Received from Third Parties

In some cases, we may collect information from legitimate third-party services for the purpose of identity verification or fraud prevention. Such collection is always carried out in compliance with applicable law.

3 Purposes of Data Use

jad baj uses collected information only for defined and lawful purposes. We process your information for the following reasons:

3.1 Service Operations

• Account creation, management, and verification
• Processing deposits, withdrawals, and other financial transactions
• Providing bonuses, promotions, and VIP rewards
• Keeping gaming services running and resolving issues

3.2 Security and Compliance

• Preventing fraud and money laundering
• Ensuring account security
• Meeting legal obligations and following regulatory guidance
• Resolving disputes and conducting audits

3.3 Improving User Experience

• Providing personalised game recommendations and promotions
• Testing and improving platform functionality
• Improving customer service

3.4 Responsible Gaming

We monitor users' gaming patterns in order to identify potentially problematic behaviour and provide timely support. More detail on this can be found in our Responsible Gaming guidelines.

4 Data Storage and Security Measures

jad baj adopts industry-standard technical and administrative measures to ensure the security of your information.

4.1 Technical Security

• SSL (Secure Socket Layer) encryption: all data transmitted on our platform is protected by SSL encryption.
• Database encryption: stored sensitive information is kept in encrypted form.
• Firewalls and intrusion detection systems are kept active.
• Regular security testing and audits are conducted.

4.2 Administrative Security

• Only authorised staff can access your information.
• All staff receive regular training on data protection.
• Plans for immediate action in the event of a data security breach are kept in place.

4.3 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. Certain information may be retained for a set period due to legal obligations, even after an account is closed.

5 Sharing Information with Third Parties

jad baj does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Providers

We work with selected partners for payment processing, identity verification, customer support, and technical services. These partners are provided only the information needed for their specific tasks and are bound by strict confidentiality agreements.

Payment services include mobile financial service providers such as bKash, Nagad, Rocket, and Upay, with whom the information necessary for processing transactions is shared.

5.2 Legal Requirements

We may share information with authorities if required to comply with a court order, legal process, or government directive. In such cases, we disclose only the minimum information necessary.

5.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. If such a change occurs, we will notify you through this policy.

6 Cookies and Tracking Technologies

Our platform uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience.

6.1 Types of Cookies

• Essential cookies: necessary for maintaining login sessions and keeping core functionality running. These cannot be disabled.
• Functional cookies: used to remember your preferences and settings.
• Analytical cookies: collect information to analyse platform usage patterns and improve services.
• Advertising cookies: help present relevant content based on your interests.

6.2 Cookie Management

You can control or disable most cookies from your browser settings. Keep in mind, however, that disabling essential cookies may affect some platform functionality.

7 User Rights

jad baj recognises and supports the following rights regarding your information:

7.1 Right to Know

You have the right to know what information we hold about you, how it is being used, and with whom it has been shared.

7.2 Right to Correction

If your account contains incorrect or incomplete information, you have the right to have it corrected. You can update most information yourself from your account settings.

7.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a set period due to legal obligations.

7.4 Right to Object to Data Processing

You have the right to object to the processing of your information in certain circumstances. However, this does not apply to all processing, particularly where it is required to meet legal obligations.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact our customer service team. We will process your request within a reasonable time. For more information about our services, visit the About Us page.

8 Privacy of Minors

jad baj's services are only for persons aged 21 or above. We do not knowingly collect information from minors.

Age verification steps are taken at the time of registration. If we become aware that someone under the age of 18 has created an account for any reason, we will immediately close that account and delete all associated information.

If you believe a minor is using our platform, please notify our support team immediately.

9 Policy Changes and Updates

jad baj reserves the right to amend this privacy policy from time to time due to business changes, legal requirements, or technical developments.

Whenever a significant change is made to this policy:

• The update date on this page will be revised.
• Registered users will be notified by email or through the platform.
• Where necessary, your consent to the changes may be sought again.

If you continue using our platform after changes have been made, you are considered to have accepted the terms of the updated policy. We recommend that you visit this page regularly.

10 Contact

For any questions or concerns about this privacy policy, or to make a request regarding your information, contact us using the details below:

Our support team will review your request and respond as soon as possible. Feel free to contact us with any privacy-related complaint or if you would like to know more about the protection of your information.